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Privacy Policy

How we collect, use, and protect your information.

This Privacy Policy explains how Bethel J Cleaning (“we,” “us,” or “our”) collects, uses, shares, and protects information about you when you visit our website at betheljcleaningservices.com or use our professional cleaning services across Florida, Tennessee, and Louisiana.

1. Information We Collect

We collect information you provide to us directly, information collected automatically when you use our website, and information from third parties where applicable.

Information You Provide Directly

When you request a quote, book a service, or contact us, we may collect:

  • Full name
  • Phone number and email address
  • Service address (city and state)
  • Service type, frequency, and scheduling preferences
  • Property size and description
  • Payment information (processed securely by third-party payment processors — we do not store full card numbers)
  • Any additional information you voluntarily provide in messages or forms

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring URLs (the page you came from before visiting ours)
  • Device identifiers and screen resolution

2. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and inquiries
  • Schedule, confirm, and manage your cleaning appointments
  • Process payments for services rendered
  • Send appointment reminders, service confirmations, and follow-up communications
  • Improve our website, services, and customer experience
  • Send promotional offers or newsletters (only with your consent — you may opt out at any time)
  • Comply with applicable legal obligations
  • Detect, prevent, and address fraud, security issues, or policy violations


We will never sell your personal information to third parties for their own marketing purposes.

3. How We Share Your Information

We may share your information in the following limited circumstances:

Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website and delivering services, including:

  • Payment processors (e.g., Stripe, Square)
  • Scheduling and CRM software providers
  • Email and SMS communication platforms
  • Website analytics providers (e.g., Google Analytics)


These providers are contractually obligated to use your information only to provide services on our behalf and may not use it for any other purpose.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different Privacy Polic

No Sharing of SMS Opt-In Data

We do not sell, rent, trade, share, or transfer mobile phone numbers, SMS opt-in data, or SMS consent information to third parties, affiliates, lead generators, or other organizations for marketing or promotional purposes.
All categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third party for marketing or promotional purposes.

4. SMS Communications & Opt-In Consent

When you provide your mobile phone number through our website, quote request form, booking form, contact form, phone call, or any other opt-in method, you consent to receive SMS/text messages from Bethel J Cleaning Services.
SMS messages may include quote responses, booking confirmations, appointment reminders, scheduling updates, service follow-ups, customer support messages, account/service notifications, and promotional offers where permitted by law.
Message frequency may vary depending on your interaction with us, your service requests, and your appointment schedule.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you may receive one final confirmation message, and then no further SMS messages will be sent unless you opt in again.
For help, reply HELP or contact us at:
Email: info@betheljcleaningservices.com

Phone: (346) 648-5897
SMS consent is not a condition of purchase.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us recognize you on return visits and understand how you use our site.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., form session data). These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). These are anonymised where possible.
  • Marketing Cookies: Used to deliver relevant advertisements (e.g., Google Ads, Meta Pixel). You may opt out via your browser settings or the links below.

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. You may also opt out of interest-based advertising through the NAI opt-out tool or DAA opt-out tool.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:

  • Active client records: for the duration of the service relationship
  • Transaction and billing records: 7 years (as required for tax and accounting purposes)
  • Marketing contact information: until you opt out or request deletion
  • Website analytics data: up to 26 months


After these periods, we will securely delete or anonymise your information.

7. Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email, or by contacting us directly.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Withdraw Consent: Where we rely on your consent to process data, you may withdraw it at any time without affecting prior processing.


To exercise any of these rights, contact us at info@betheljcleaningservices.com or call (346) 648-5897. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption on all web forms and data transmissions
  • Restricted access to personal data on a need-to-know basis
  • Regular security assessments of our systems
  • Third-party payment processors with PCI-DSS compliance


Despite these measures, no method of transmission over the internet is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you promptly in accordance with applicable law.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. If you believe we have collected information from a child, please contact us immediately at info@betheljcleaningservices.com.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, review sites, and partner services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. State-Specific Privacy Rights

Florida Residents

Florida residents may have additional rights under the Florida Information Protection Act (FIPA). We comply with all applicable Florida state privacy laws, including requirements for notifying you of any breach of your personal data within 30 days of discovery.

Tennessee Residents

Tennessee residents are protected under the Tennessee Information Protection Act (TIPA), effective July 1, 2025. You have the right to confirm whether we process your personal data, access that data, correct inaccuracies, delete your data, obtain a portable copy, and opt out of targeted advertising or the sale of personal data. To exercise these rights, contact us at the details in Section 12.

Louisiana Residents

Louisiana residents have rights under the Louisiana Database Security Breach Notification Law. We are committed to notifying affected individuals of any qualifying security breach within the timeframe required by Louisiana law.

California Residents

Although we do not currently serve California, if you access our website from California, you may have rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal data we collect, request deletion, and opt out of any sale of your data. We do not sell personal data. To exercise your CCPA rights, contact us at info@betheljcleaningservices.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. For significant changes, we will provide a more prominent notice (such as an email notification or a banner on our website).

Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:


Bethel J Cleaning Services